Frequently Asked Questions

Liftd is available for free on iOS (App Store) and Android (Google Play). Search for 'Liftd' or visit liftd.ai/download to get the direct link for your device.

Yes, completely free! The Liftd app is free for all gym members. Your gym pays for the service so you can track workouts, get AI recommendations, and monitor your progress at no cost.

Yes, you'll need to create a free account. This takes about 30 seconds—just enter your email and create a password (or sign up with Google/Apple). Your account keeps your workout history synced across devices.

Look for QR code stickers on the gym equipment. If you see QR codes with the Liftd logo, your gym is set up! You can also ask the front desk or search in the app's 'Gyms' tab.

You can suggest Liftd to your gym owner! Share liftd.ai with them. In the meantime, you can still use the app for manual workout logging, but the QR scanning features won't work until your gym joins.

Absolutely! If you visit different gyms that all use Liftd, you can scan and track workouts at any of them. Your complete workout history stays unified in one place.

Liftd works on iPhones (iOS 14+) and Android phones (Android 8+). We recommend updating to the latest OS for the best experience.

Currently, Liftd is mobile-only. The app is designed for quick, on-the-go logging at the gym. A web dashboard for reviewing your history is on our roadmap.

Open the Liftd app and tap the scan button (center of the bottom navigation). Point your camera at the QR code on the machine. The machine is instantly recognized—no need to search or scroll.

After scanning, you'll see the machine name and your last workout on it. Enter your weight and reps, then tap 'Log Set.' That's it! The whole process takes about 3 seconds.

Yes! After logging a set, you can immediately log another. The app remembers your weight, so you just need to enter reps. A rest timer can auto-start between sets if you enable it.

Make sure there's enough light and the code isn't damaged or dirty. Try holding your phone steady at a slight angle. If it still won't work, you can manually search for the machine in the app.

Yes, go to your History tab, find the workout, and tap to edit. You can change the weight, reps, or delete entries you logged by mistake.

You can add workouts manually anytime. Go to History, tap '+', and enter the details. It's best to log in real-time, but we understand sometimes you forget!

Yes! Liftd has offline mode. You can scan and log workouts without internet. The data syncs automatically when you're back online.

If your gym uses NFC tags (and your phone supports NFC), yes! Just tap your phone on the NFC tag instead of scanning. The experience is the same.

Scan the QR code on the cardio machine (treadmill, bike, etc.) and enter duration, distance, or calories—depending on what metrics you want to track.

For free weight exercises or bodyweight movements, your gym might have a 'station' QR code (like 'Dumbbell Area'). Otherwise, use manual entry in the app.

Based on your workout history and goals, Liftd's AI suggests what weight, reps, and sets you should do next. It applies progressive overload principles to help you continuously improve.

The AI gets smarter as you log more workouts. Initial suggestions are based on general fitness principles; after a few sessions, they're personalized to your actual performance and progression.

Not at all! They're suggestions to guide you. If you want to go heavier or lighter, do what feels right. The AI will learn from what you actually do.

The AI shows 'High,' 'Medium,' or 'Low' confidence. High confidence means lots of data supports the recommendation. Low confidence means it's more of an educated guess—maybe you're new to that exercise.

Yes! In your profile settings, choose your goal: strength, muscle building, weight loss, or endurance. The AI adjusts its recommendations accordingly (e.g., lower reps for strength, higher reps for endurance).

Progressive overload means gradually increasing the stress on your muscles over time—more weight, more reps, or more sets. This is how you get stronger. The AI helps you do this systematically.

Sometimes the AI suggests deload (lighter weight) based on your recent patterns. This could be for recovery, or if your performance has been declining. Trust the process—it helps prevent injury and plateaus.

If you add injury notes in your profile (e.g., 'recovering from shoulder injury'), the AI will be more conservative with recommendations for related exercises. Always consult a doctor for medical advice.

Tap the 'History' tab in the app. You'll see all your workouts organized by date, with stats like total sets, volume (weight × reps), and workout frequency.

We track: total weight lifted (volume), personal records, workout frequency, sets per muscle group, workout duration, and streaks. All visualized in easy-to-read charts.

Volume is the total amount of weight you've lifted, calculated as weight × reps for each set, summed up. For example: 50kg × 10 reps × 3 sets = 1,500kg volume. It's a great measure of workout intensity.

Yes! Tap on any machine in your history to see a chart of your performance over time—weight progression, rep ranges, and personal records for that specific exercise.

In the History tab, tap the muscle group filters (Chest, Back, Legs, etc.) to see only workouts for that area. Great for checking if you're balanced.

Yes! The Home screen shows your weekly summary. For longer periods, go to History and tap 'Stats' to see monthly and all-time views.

Your streak counts consecutive days (or weeks, based on your settings) that you've logged at least one workout. Miss a day and it resets. Streaks are powerful motivation!

Yes, go to Profile → Settings → Export Data. You'll get a CSV file with your complete workout history that you can use in spreadsheets or other apps.

PR stands for Personal Record—the best you've ever done on an exercise. Liftd tracks PRs for weight (heaviest lift), reps (most reps at a given weight), and volume (most total weight in a set).

Automatically! When you log a workout that beats your previous best, the app celebrates with a special animation and badge. You don't need to do anything—we track it for you.

Go to Profile → Personal Records. You'll see a list of your best performances across all exercises, organized by machine and muscle group.

Weight PR: heaviest single weight you've lifted on that machine. Volume PR: highest total in one set (weight × reps). You might not hit both at once—10 reps at 60kg is more volume than 1 rep at 80kg.

Currently, PRs are only tracked from workouts logged in Liftd. We may add manual PR entry in the future.

Yes! A PR is a PR, no matter where you achieved it. If you hit a new best at a different Liftd gym, it counts.

The new record replaces the old one. We keep a history of your previous records so you can see your progression over time.

Make sure you logged the workout correctly (right weight and reps). Also, PRs only count for completed workouts, not edited entries added later. Contact support if you think there's a bug.

Travel Mode activates when you work out at a gym that's not your 'home' gym. Your workout is tagged as a travel workout, and the AI adjusts recommendations since equipment might be slightly different.

Go to Profile → My Gyms and tap the star icon next to your primary gym. This becomes your home gym. You can change it anytime.

You can use Liftd at any gym that has Liftd QR codes installed. The app works globally—if you travel abroad and find a Liftd gym, just scan and go!

The Gym Passport in your profile shows all the gyms you've worked out at. It's like a travel log for fitness enthusiasts who work out at multiple locations.

Yes! Your complete workout history is tied to your account, not a specific gym. The AI uses all your data regardless of where you logged it.

The AI recognizes you're at a different gym and may suggest alternative exercises if your usual machine isn't available. It adapts to what's around you.

Yes! The 'Gyms' tab shows Liftd-enabled gyms near you. Great for finding places to work out when traveling or exploring new areas.

No, the app is free no matter how many gyms you visit. Each gym pays for their own Liftd subscription; members use it for free everywhere.

After logging a set, the rest timer can automatically start counting down. You'll get a notification when it's time for your next set. Set durations are customizable in settings.

Yes! Go to Profile → Settings → Rest Timer. You can set different durations for compound exercises (longer rest), isolation exercises, and core work.

Tap the timer to skip it early, or swipe to dismiss. The timer is there to help, not restrict you.

Yes, you can turn it off entirely in settings. Some people prefer to manage rest intuitively.

Yes, the app tracks time from your first scan to your last logged set. You can see workout duration in your history.

It depends on your goals. For strength: 2-5 minutes. For hypertrophy: 1-2 minutes. For endurance: 30-60 seconds. The default timer is set to a balanced 90 seconds.

Yes, you'll get a notification and optional vibration when your rest period is over. Make sure notifications are enabled for Liftd in your phone settings.

Go to Profile → Settings → Account → Change Password. You'll need to enter your current password and then your new one twice.

Go to Profile → Edit Profile. You can update your name, profile photo, fitness goals, and biometric information (height, weight, etc.).

Yes, go to Profile → Settings → Account → Change Email. You'll need to verify your new email address.

Go to Profile → Settings → Preferences → Weight Unit. Choose kilograms or pounds. The app will convert all your data to your preferred unit.

Yes! Go to Profile → Settings → Language. We support English, Spanish, French, German, Portuguese, Chinese, Russian, Hindi, and Hebrew.

Go to Profile → Settings → Appearance. Choose Light, Dark, or System (follows your phone's settings).

Go to Profile → Settings → Account → Delete Account. This permanently deletes all your data. This action cannot be undone.

Yes! Just download the app on your new phone and log in with the same account. All your workout history syncs automatically.

Only you can see your personal workout details by default. Gym owners see anonymous aggregate data (e.g., how many people used a machine). You can opt in to share more with your gym if you want.

Yes, we use bank-level encryption for all data. Your information is stored securely and never sold to third parties.

By default, gyms see anonymized data only. If you opt in (in Privacy Settings), you can share your identity and workout details with your gym—useful if you want personalized coaching.

Yes, go to Profile → Settings → Privacy → Download My Data. You'll receive a file with all your workout history, personal records, and account information.

All your personal data is permanently deleted within 30 days of account deletion. We can't recover it after that.

Never. We don't sell personal data to advertisers or anyone else. Your data is used only to provide Liftd services to you and your gym.

Yes! You have full control over your data. You can access, export, or delete your data at any time. We comply with GDPR and other privacy regulations.

The core workout tracking is essential for the app to function. However, you can opt out of anonymized usage analytics that help us improve Liftd in Privacy Settings.

Try closing and reopening the app. If that doesn't work, update to the latest version from the App Store/Play Store. Still crashing? Contact support with your phone model and OS version.

Check your internet connection. Liftd syncs automatically when online. If you have connection but still issues, try logging out and back in, or contact support.

On the login screen, tap 'Forgot Password?' Enter your email and we'll send a reset link. Check your spam folder if you don't see it.

Make sure you've granted camera permission to Liftd. Check that there's enough light and the QR code isn't damaged. Try closing other camera apps.

In the app, go to Profile → Help → Contact Support. You can also email support@liftd.ai. Include your username and a description of the issue for faster help.

Join our community on Discord (link in the app) or follow us on social media. Share tips, ask questions, and connect with other Liftd users.

Go to Profile → Help → Report a Bug. Describe what happened, when, and include screenshots if possible. We review every report!

Yes! We love feedback. Go to Profile → Help → Feature Request or email ideas@liftd.ai. Many of our features came from user suggestions.