FAQQuestions gym owners ask
Straight answers on equipment, setup time, and how we start.
Do I need new equipment?
No. Liftd works with the machines you already have. You add each machine from a catalog of 1,424 models (or name your own), print a QR code, and stick it on the frame. Members scan it with their phone. Gyms that prefer NFC can use tags instead of, or alongside, the codes.
How long does setup take?
One afternoon for most gyms. We set it up with you: you tell us which machines you have, we prepare the codes, and the stickers go on the floor in a single session. The first report arrives after 30 days of scans.
My members already use Hevy or Strong. Does that matter?
They can keep them. Liftd is the app that works with the sticker on your machine, and it is what lets you, the owner, see the floor. Scanning a code is faster than searching an exercise list, which is why members use it in your gym even if they log elsewhere.
How do we start?
Send us a request through the contact page and choose a call back or an email. We walk you through the dashboard, agree a plan, and tag your floor together. There is no self-serve checkout and no trial period: plans are activated by our team.