Terms of Service

1. Agreement to Terms

Welcome to Liftd. These Terms of Service ("Terms") govern your access to and use of the Liftd website (liftd.ai), mobile applications, and related services (collectively, the "Service") operated by Liftd ("we," "our," or "us").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Please read these Terms carefully before using the Service.

2. Definitions

• "Service" refers to the Liftd website, mobile applications, and all related services.
• "User" refers to any individual who accesses or uses the Service.
• "Gym Owner" refers to a User who subscribes to Liftd to manage their gym facility.
• "Member" refers to a User who uses the Liftd mobile app to track workouts.
• "Agent" refers to a User who participates in our referral program.
• "Content" refers to text, images, data, and other materials uploaded to the Service.

3. Account Registration

3.1 Account Creation

To use certain features of the Service, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Age Requirements

You must be at least 16 years old to create an account. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.

4. Subscriptions and Payments

4.1 Subscription Plans

Gym Owners may subscribe to paid plans to access premium features. Our subscription plans include:

• Starter - Up to 20 machines
• Growth - Up to 50 machines
• Pro - Up to 100 machines
• Premium - Up to 200 machines
• Enterprise - Custom pricing for larger facilities

4.2 Free Trial

We offer a 14-day free trial for new subscribers. During the trial, you have full access to all features of your selected plan. No payment is required to start the trial. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

4.3 Billing

Subscriptions are billed in advance on a monthly or annual basis. All payments are processed securely through Paddle, our payment processor. By subscribing, you authorize us to charge your payment method on a recurring basis.

4.4 Price Changes

We reserve the right to change our prices at any time. Any price changes will be communicated to you at least 30 days before taking effect. Continued use of the Service after a price change constitutes acceptance of the new price.

4.5 Refunds

Subscription fees are generally non-refundable. However, if you are unsatisfied with the Service within the first 30 days of your initial paid subscription, you may request a full refund by contacting support@liftd.ai.

5. Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will not be charged for subsequent billing periods
• You will retain access to your data and can export it before your subscription ends
• After your subscription ends, your gym's QR codes will stop working for members

6. Acceptable Use Policy

When using the Service, you agree NOT to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the Service or other accounts
• Use the Service to send spam or unsolicited communications
• Interfere with or disrupt the Service or servers
• Scrape, crawl, or use automated means to access the Service without permission
• Impersonate another person or entity
• Share your account credentials with others
• Use the Service for any illegal or unauthorized purpose

7. Intellectual Property

7.1 Our Content

The Service and its original content, features, and functionality are owned by Liftd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Content

You retain ownership of any content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display the content solely for the purpose of providing the Service.

7.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property, and we may use them without restriction or compensation to you.

8. Additional Terms for Gym Owners

8.1 Equipment Data

As a Gym Owner, you are responsible for accurately inputting and maintaining your equipment information, including machine names, types, weight settings, and QR codes.

8.2 Member Privacy

You agree to respect the privacy of Members who use the Service at your facility. You will only receive aggregated, anonymized data about equipment usage patterns, not individual Member workout details.

8.3 Machine Limits

Your subscription plan includes a specific machine limit. If you exceed this limit, you must upgrade to an appropriate plan. We reserve the right to suspend new machine additions if you exceed your limit.

9. Additional Terms for Members

9.1 Free Service

The Liftd mobile app is free for Members to use at participating gyms. No subscription is required.

9.2 Workout Data

Your workout data is stored securely and is primarily for your personal use. Aggregated, anonymized data may be shared with Gym Owners to help them understand equipment usage patterns.

9.3 AI Recommendations

Our AI-powered workout recommendations are provided for informational purposes only and should not be considered medical or professional fitness advice. Always consult a qualified professional before starting any exercise program.

10. Additional Terms for Agents

10.1 Referral Program

Agents may earn commissions by referring new Gym Owners to Liftd. Commission rates and payment terms are detailed in our Agent Agreement.

10.2 Commission Payments

Agents earn 15% recurring commission on referred subscriptions for 12 months. Commissions are paid monthly for the previous month's qualified referrals.

10.3 Prohibited Activities

Agents may not use misleading or deceptive marketing practices, make false claims about Liftd, or spam potential customers. Violation of these terms may result in termination from the Agent program and forfeiture of unpaid commissions.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure. We do not warrant the accuracy or completeness of any content on the Service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIFTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Liftd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Liftd operates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of the applicable jurisdiction.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Contact Us

If you have any questions about these Terms, please contact us: